People and IT
From Blindside
Contents |
[edit] What is it
Brief abstract of the emerging technology
[edit] Impact & Maturity assessment
We assign this an Impact Level of 3, as although social coping mechanisms for dealing with techology change have been formalised and are shown to work well over the past two centuries, large numbers of people struggle (and sometimes fail) to move forward with new technology tools. The information assurance issues will largely arise from those who decline when asked or refuse when ordered to adopt technologies that seem alien to their experience. The financial costs of maintaining legacy systems (e.g., snail mail in an era of Gmail or branch banking vs a combination of online and cash point) will be considerable, and may be most effectively managed by outsourcing the customer instead of the service (such as a home care practitioner that handles an elderly person's IT issues). Moving to an IT concierge model would create a separate set of information assurance issues, such as trusting a managed service with client identity information and management.
This is not really blue-sky thinking, as current data shows that a) the number of UK residents who will live past the age of 85 is growing dramatically and b) clinical forecasts estimate that 50% of those living to age 85 may contract Alzheimer's disease.
We assign a Maturity Level of 1 to this, as we foresee a variety of new technology offerings that will each generate a group of legacy system devotees.
As with many other issues discussed here, the importance of this issue to society as a whole (as opposed to strictly information assurance conceerns) seems to indicate that this forum is an appropriate environment to discuss this.
[edit] Information Assurance issues
Answer: what seem to be the likely information assurance issues of the emerging technology under discussion
[edit] Timescale
Is the impact of this emerging technology felt - now (less than 18 months) - in 2-5 years? - in 5-25 years - longer-term than that even
[edit] Examples
[edit] Comments (attributed)
What people say about this emerging technology (attributed)
[edit] Organisations
Groups which have a particular contribution or point of view about this emerging technology, eg tech businesses, user organisations or advocacy groups
[edit] Documents & research papers
The Sociological Impact of Automation in the Office, Ida R. Hoos 1960
[edit] Experts (academic, practitioner)
Ida Hoos
