IT, Fraud and the DWP
Well, this member of the Blindside crew is off on holiday until next week, so I’ll leave you with this.
Yesterday, in a tradition that is becoming as old and respectable as many white wig/red uniform rites, the NAO refused to sign off the accouonts of the DWP due to excess fraud, £2.5 billion having gone missing. It’s the 18th consecutive year this has happened.
According to Kable, “The report identifies limited IT integration as one reason for the high level of error, as well as complex benefits rules, poor business process design and human mistakes. However, NAO head John Bourn accepted that progress had been made in introducing new systems and procedures to reduce fraud and error and improve the recording of identified debts.”
In fact, fraud dropped £200 million over the past year. So how do we score this? Improving but could do better?
Enjoy the rest of your Blindside week–I’ll be back Tuesday.

July 26th, 2007 at 6:43 am
How about a presumption that a Secretary of State whose accounts are rejected by the NAO should resign?
August 2nd, 2007 at 7:48 am
Is this fraud-ridden DWP the same DWP that will be looking after the National Identity Register?