The CTO of Amazon.com just did a presentation with customers on Amazon’s Web services. Worth looking, I think, at a paper he referenced by John Hagel (here) and John Seely Brown on the topic of on-demand resources. It’s here (PDF), and looks like interesting reading. (Hagel was author a few years back of net.gain, which was an effort to talk about how businesses could use online community - I wasn’t that impressed by it, but he seems to have continued from there). Otherwise, the presentation was pretty much an infomercial (they had to rearrange this morning’s programme when one of the speakers pulled out - she was getting death threats on her blog, about which more later; they filled in at least part of the time with a rehash of yesterday’s Wall Street stuff).

WG